Guided IT support intake

Turn “it doesn’t work” into a useful IT ticket.

ClearTicket helps individuals and small businesses describe computer problems clearly, record safe checks already tried, and submit one complete request.

No password requests Response within 1 business day If we’re unable to resolve your issue, there is no charge. Mobile friendly
A technician helping a small-business owner with a laptop in a professional office
Clear, practical guidance for everyday computer problems.
New support requestStep 1 of 4
  1. Issue
  2. Contact
  3. Details
  4. Review

Who needs help?

Individual support is $19 per question. Small-business support is $49 for one month. A technician reviews the request before sending a PayPal invoice.

What is not working?

Illinois remote IT support

Less back-and-forth. Faster computer help.

Clear Ticket provides guided remote IT support for Illinois individuals and small professional offices dealing with Windows, Outlook, Microsoft Teams, printers, and software problems.

01

Describe the problem

Choose the affected service and answer a few plain-language questions.

02

Technician review

A technician reviews the request and accepts work that fits ClearTicket's service.

03

Invoice, then support

If accepted, you receive a PayPal invoice. Troubleshooting begins after payment is confirmed.

Simple support pricing

Choose the help you need.

Submit your request without paying. A technician reviews it first and sends a PayPal invoice only if the request is accepted.

Invoices and checkout are handled by PayPal. Clear Ticket never asks for card numbers, passwords, or verification codes through its forms or email.

Individual

$19 per question
  • One issue on one device
  • Written troubleshooting response
  • One follow-up within 7 days
  • No subscription required
Start an individual requestRemote guidance only; no hardware repair, on-site service, or guaranteed repair.

Small Business

$49 per month
  • Up to 5 support tickets monthly
  • For one Illinois small business
  • Written remote troubleshooting
  • Response within one business day
Start a business requestAdditional requests require a separate arrangement. Service does not include continuous monitoring or on-site work.

About Clear Ticket

Remote IT support serving Illinois.

Clear Ticket helps individuals and small businesses organize computer problems into clear, actionable support requests.

Service areaIllinois
Business hoursMonday–Friday, 8:00 AM–5:00 PM Central Time, excluding holidays
Emailclearticket@clearticket.online